Posted time October 25, 2021

The Water Services Corporation is currently seeking the services of a Professional officer – Revenue Assurance on a Full-Time basis, for an indefinite period subject to successful completion of a probationary period of 12 months.


The chosen candidate must be prepared to perform all the duties and responsibilities assigned to the relevant role as per below:

  • To create and produce new designs and additions to the water metering process, including smart metering, as required from time to time to guarantee a resilient and efficient process, in line with the corporate vision of assuring continual revenue.
  • Analyse and come up with new solutions for the revenue-related projects assigned.
  • Manage other projects and colleagues and aid them in their problems related to revenue assurance.
  • Design the specifications for the designated projects while keeping in mind efficiency and scalability.
  • Maintain existing systems by liaising with other departments as necessary while ensuring the minimal downtime of any systems and the continual upkeep of revenue.
  • Document the systems developed and share knowledge with peers.
  • Assess issues related to revenue assurance and provide a solution on how to fix them.
  • Research new technologies that will help the Corporation in reaching its targets.
  • Take calculated decisions when necessary during complex project implementation or operational issues.
  • The professional has the authority to take any reasonable action consistent with position objectives and responsibilities and subject to any direction given by the Chief Officer.
  • Scheduling of works, which includes installation, maintenance, sampling etc., related to revenue assurance projects (which include meter replacements, smart metering installations, etc.).
  • Planning with other professionals on current and upcoming projects related to revenue streams.
  • Coordinate and develop policies, procedures and strategies required for the effective and efficient running of the section.
  • Participate in the preparation of annual work programmes and budgets of the section, and carry out the necessary budgetary control.
  • Authorise capital and recurrent expenditure for the section as in its budget according to cost-effective criteria.
  • Learn to use and interpret data from the various software packages in use related to smart metering.
  • Travel abroad and meet with product suppliers to certify the quality of products being procured and engage in discussions and negotiations with suppliers as necessary.
  • Attend conferences related to the section’s work in order to keep abreast of current and upcoming technologies to further improve current work and revenue assurance methodologies.
  • Benchmarking of various KPIs to ensure revenue assurance.
  • Participate in and contribute to cross-functional teams as required, consult with relevant departments, as necessary, and provide training as may be required;
  • Coordinate with the Quality Unit in obtaining and maintaining certifications and accreditations of the Corporation and participate in internal and external audits, and peer reviews;
  • Carry out effectively any other duties and responsibilities and undertake other assignments as reasonably directed by the Management.


Applicants must be in possession of a recognized Degree at MQF Level 6 or higher related to the respective job description, provided they meet any specified subject requirements.


Furthermore, the below are also required:

  1. Must be confident working out on the field with the relevant subordinates as well as meet up with clients if the need arises.
  2. Must be able to work independently while managing a sizeable team.
  3. Demonstrate ability to take criticism and follow up on any enhancements suggested.
  4. Must have experience managing other team members and providing constructive criticism while also indicating how they can improve.
  5. The candidate must show self-motivation to improve.


Jobsplus Permit number: 712/2021


Applications are to be sent to the ‘Human Resources Department, Water Services Corporation, Qormi Road, Luqa, LQA 9043’, or by not later than Friday 12th November 2021.


Ps. (Nomenclatures denoting the male gender include also the female gender)


This job is Expired